Payment Policy

1. Accepted Payment Methods

At Eden London, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards / Wallets: American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, Visa

All payments are processed in Pound sterling (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Eden London are in Pound sterling (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Eden London uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

6. Fraud Prevention

  • Eden London reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Eden London

Address: Studio D011, 415 Wick Lane, London, E3 2JG, United Kingdom

Email: info@eden-london.com

Phone: +44 20 4577 3715

Customer Service Hours: Monday to Friday: 09:00 AM – 05:00 PM (GMT)

We do our best to reply to your e-mail within 24 hours on business days.